WD
Walter D
1 reviews | Active since May 2021
08 May 2021, 08:09
Bad Service
I have logged various issues due to poor line quality or network down time. In most cases I had to follow up several times. On 7 May 2021 my network was down again. I requested to speak to a manager. I was promised the would call but they did not have the decency to do that. I am currently not even getting 50 % of what I am paying for. I am seriously considering changing isp.
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MetroFibre Networx's replyOfficial
08 May 2021, 09:25Good day Walter we apologize for the inconvenience caused kindly take note that e have logged a ticket for your fault and we have escalated the matter to our maintenance team, Please note that your matter is being prioritized .againg we do apologize for the inconvenience and we thank your for your patience
kind regards Metrofibre Networks
kind regards Metrofibre Networks
MetroFibre Networx's reply08 May 2021, 09:25
Official
Good day Walter we apologize for the inconvenience caused kindly take note that e have logged a ticket for your fault and we have escalated the matter to our maintenance team, Please note that your matter is being prioritized .againg we do apologize for the inconvenience and we thank your for your patience
kind regards Metrofibre Networks
kind regards Metrofibre Networks