NT
Natasha T
1 reviews | Active since Sept 2025
29 Sept 2025, 16:29
Bad network
Around Clayville the is always network problem and it can take more than 3days for them to fix, customer service is bad to when you complain about network issues they don’t answer It’s every month issue, yet they still want full payment
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MetroFibre Networx's replyOfficial
29 Sept 2025, 16:41Dear Natasha Tshikumbana
Thank you for reaching out and sharing your concerns with us. We sincerely understand your frustration regarding the ongoing network interruptions and the inconvenience this has caused.
Please note that our technical team is aware of the outage affecting the Clayville area caused by construction being done in the area and is currently working to resolve it as soon as possible.
We appreciate your patience and understanding while our team works toward full restoration.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out and sharing your concerns with us. We sincerely understand your frustration regarding the ongoing network interruptions and the inconvenience this has caused.
Please note that our technical team is aware of the outage affecting the Clayville area caused by construction being done in the area and is currently working to resolve it as soon as possible.
We appreciate your patience and understanding while our team works toward full restoration.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply29 Sept 2025, 16:41
Official
Dear Natasha Tshikumbana
Thank you for reaching out and sharing your concerns with us. We sincerely understand your frustration regarding the ongoing network interruptions and the inconvenience this has caused.
Please note that our technical team is aware of the outage affecting the Clayville area caused by construction being done in the area and is currently working to resolve it as soon as possible.
We appreciate your patience and understanding while our team works toward full restoration.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out and sharing your concerns with us. We sincerely understand your frustration regarding the ongoing network interruptions and the inconvenience this has caused.
Please note that our technical team is aware of the outage affecting the Clayville area caused by construction being done in the area and is currently working to resolve it as soon as possible.
We appreciate your patience and understanding while our team works toward full restoration.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations