TO
Tamsin O
1 reviews | Active since Feb 2021
11 Sept 2024, 15:33
Bad internet, Amazing Sonne
The service was initially awful. Nobody would tell me what was going on when my internet went down and I was really stressed out - this is my business. Then Sonne showed up and my goodness what a difference. She checked in on me, told me what was happening, gave me timeframes, and made sure I was connected. It was such a relief. This woman is gold, Metrofibre.
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MetroFibre Networx's replyOfficial
11 Sept 2024, 15:47Dear Tamsin
Thank you for taking the time to rate our service on Hello Peter.
Your feedback is invaluable in helping us achieve the level of excellence we strive for at MetroFibre. We truly appreciate the opportunity to assist you and sincerely apologize for any trouble you may have experienced along the way.
We are delighted to hear that you are satisfied with the service you received from Sonne.
Please rest assured that we will continue to do our best to meet and exceed your expectations.
Thank you once again for your trust in us.
Best regards,
Phindile
MetroFibre Complaints & Escalations
Thank you for taking the time to rate our service on Hello Peter.
Your feedback is invaluable in helping us achieve the level of excellence we strive for at MetroFibre. We truly appreciate the opportunity to assist you and sincerely apologize for any trouble you may have experienced along the way.
We are delighted to hear that you are satisfied with the service you received from Sonne.
Please rest assured that we will continue to do our best to meet and exceed your expectations.
Thank you once again for your trust in us.
Best regards,
Phindile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply11 Sept 2024, 15:47
Official
Dear Tamsin
Thank you for taking the time to rate our service on Hello Peter.
Your feedback is invaluable in helping us achieve the level of excellence we strive for at MetroFibre. We truly appreciate the opportunity to assist you and sincerely apologize for any trouble you may have experienced along the way.
We are delighted to hear that you are satisfied with the service you received from Sonne.
Please rest assured that we will continue to do our best to meet and exceed your expectations.
Thank you once again for your trust in us.
Best regards,
Phindile
MetroFibre Complaints & Escalations
Thank you for taking the time to rate our service on Hello Peter.
Your feedback is invaluable in helping us achieve the level of excellence we strive for at MetroFibre. We truly appreciate the opportunity to assist you and sincerely apologize for any trouble you may have experienced along the way.
We are delighted to hear that you are satisfied with the service you received from Sonne.
Please rest assured that we will continue to do our best to meet and exceed your expectations.
Thank you once again for your trust in us.
Best regards,
Phindile
MetroFibre Complaints & Escalations