MJ
Monique J
1 reviews | Active since Jun 2023
13 Jun 2023, 09:20
Bad ****en Service
So yet again I need to follow up 302042 I need to call, yesterday I received a call from Derick tell me that he will escalate this matter and I should not worry they will sort it out...ni communication no call back no feedback from Metro Fibre, I'm running out of funds to buy data out of pocket, Moses advise me on Saturday that they will prioritize this matter but nothing he told me that they will come back Tuesday, hence still without connection, this is ****en horrible service, can someone just ****en call me and tell me what the **** is going on...
Helpful (0)
Replies (1)0
Replies (1)MJ
Monique J's updateReviewer Update
13 Jun 2023, 12:47I can assure you Nthabi that no one is gonna call me, not today not ever, that is just how you guys operate and I'm so sick and tired of hearing the same thing over and over again, I'm so sick of explaining the same thing over and over again, no one seems to be taking responsibility for what is happening with this line / connection, and at the end of the month Metro Fibre want's to deduct there full amount...they want to be paid for a service they not providing.
MJ
Monique J's update13 Jun 2023, 12:47
Reviewer Update
I can assure you Nthabi that no one is gonna call me, not today not ever, that is just how you guys operate and I'm so sick and tired of hearing the same thing over and over again, I'm so sick of explaining the same thing over and over again, no one seems to be taking responsibility for what is happening with this line / connection, and at the end of the month Metro Fibre want's to deduct there full amount...they want to be paid for a service they not providing.