SN
SIBUSISIWE N
1 reviews | Active since Sept 2022
16 Apr 2025, 13:38
Bad disgusting service
Bad Disgusting Service They don’t answer calls for over 3 hours and when you finally get a consultant, they drop the phone on you. They don’t answer emails. The service is terrible
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
16 Apr 2025, 13:53Dear Sibusisiwe
Thank you for reaching out, and please accept our sincere apologies for the frustration and inconvenience caused.
We would like to confirm that we have received your proof of payment, and your account has been unsuspended. Your fibre link is now up and connected.
Should you experience any further issues or have questions, please don’t hesitate to let us know — we are here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out, and please accept our sincere apologies for the frustration and inconvenience caused.
We would like to confirm that we have received your proof of payment, and your account has been unsuspended. Your fibre link is now up and connected.
Should you experience any further issues or have questions, please don’t hesitate to let us know — we are here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply16 Apr 2025, 13:53
Official
Dear Sibusisiwe
Thank you for reaching out, and please accept our sincere apologies for the frustration and inconvenience caused.
We would like to confirm that we have received your proof of payment, and your account has been unsuspended. Your fibre link is now up and connected.
Should you experience any further issues or have questions, please don’t hesitate to let us know — we are here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out, and please accept our sincere apologies for the frustration and inconvenience caused.
We would like to confirm that we have received your proof of payment, and your account has been unsuspended. Your fibre link is now up and connected.
Should you experience any further issues or have questions, please don’t hesitate to let us know — we are here to assist.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations