KC
Kabelo C
1 reviews | Active since Nov 2021
12 Mar 2025, 16:16
bad customer service
These people are fast becoming useless you request and installation and get a ticket number but no one ever attend to these tickets. its been 2 month requestion one thing from these people and nothing moving forward, and worst of all their agent are never available on call. i have ticket number ******* and successful order order number *** with no response
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Replies (1)
MetroFibre Networx's replyOfficial
12 Mar 2025, 16:43Dear Kabelo,
Thank you for taking my call and for discussing your concerns with me. I appreciate the opportunity to assist you.
We will be in touch to ensure your cancellation request is processed accordingly, allowing us to assist you with placing a new order directly with MetroFibre.
We appreciate your support and look forward to keeping you connected!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking my call and for discussing your concerns with me. I appreciate the opportunity to assist you.
We will be in touch to ensure your cancellation request is processed accordingly, allowing us to assist you with placing a new order directly with MetroFibre.
We appreciate your support and look forward to keeping you connected!
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply12 Mar 2025, 16:43
Official
Dear Kabelo,
Thank you for taking my call and for discussing your concerns with me. I appreciate the opportunity to assist you.
We will be in touch to ensure your cancellation request is processed accordingly, allowing us to assist you with placing a new order directly with MetroFibre.
We appreciate your support and look forward to keeping you connected!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking my call and for discussing your concerns with me. I appreciate the opportunity to assist you.
We will be in touch to ensure your cancellation request is processed accordingly, allowing us to assist you with placing a new order directly with MetroFibre.
We appreciate your support and look forward to keeping you connected!
Best regards,
Marilize
MetroFibre Complaints & Escalations