Bad Business behaviour

Item: MetroFibre Networx
Rating: 1
Author: Shimane M

I used their services for a long time, well they increased the monthly payment without much a consultation but fine, then suddenly their device was not able to have range outside the house and I was advised to buy additional equipment ( range extender or something like that ) I found it offensive really! Very bad

Helpful (0)

Replies (1)

MetroFibre Networx's replyOfficial

06 Nov 2025, 08:35

Dear Shimane,

Thank you for reaching out and for taking the time to share your concerns. We truly appreciate your patience as we work to investigate this matter further.

Please be assured that we’re looking into your complaint and will be in touch shortly with detailed feedback and next steps to assist in resolving your concerns.

Best regards,
Marilize
MetroFibre Complaints & Escalations

MetroFibre Networx's reply06 Nov 2025, 08:35

Official