NM
Nthabiseng M

1 reviews | Active since Mar 2023

02 Mar 2023, 16:12

Bad and Worst Company Ever

I have never seen such an *********** company. I app**** for fibre in December and in January they sent someone to install the router. After that, the installer told me to log a call so that I can have internet access in my house. I tried calling them, their agents are very rude, they leave on the line for 30 minutes and then they hangup. They don't even bother to call back. I also logged a case on their system even today there's no response. I'm just not happy with their service, I want them to come and remove their line from my property.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply02 Mar 2023, 19:57
Official
Good Day Nthabiseng

We do apologise for the poor service you have received thus far.

We would like the opportunity to rectify this and assist you, please advise when would be a convenient time to contact you.

Kind Regards,
Siboniso
Metrofibre
NM
Nthabiseng M's update02 Mar 2023, 21:49
Reviewer Update
You can contact me around 13:30 tomorrow.