aK
annelize K
1 reviews | Active since Oct 2019
02 Apr 2025, 11:07
bad
Metro fibre worse for the last 2 weeks my internet is off for 4 hours on morning as well as at night .you waiting more than half an hour to speak to an agent. i expect more from metro to speed up there service
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MetroFibre Networx's replyOfficial
02 Apr 2025, 11:52Dear Annelize,
Thank you for reaching out and bringing your concerns to our attention. We understand the importance of a stable connection and efficient support.
Your concerns have been escalated for further investigation to ensure the matter is addressed promptly.
We appreciate your patience and look forward to resolving this matter for you.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and bringing your concerns to our attention. We understand the importance of a stable connection and efficient support.
Your concerns have been escalated for further investigation to ensure the matter is addressed promptly.
We appreciate your patience and look forward to resolving this matter for you.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply02 Apr 2025, 11:52
Official
Dear Annelize,
Thank you for reaching out and bringing your concerns to our attention. We understand the importance of a stable connection and efficient support.
Your concerns have been escalated for further investigation to ensure the matter is addressed promptly.
We appreciate your patience and look forward to resolving this matter for you.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and bringing your concerns to our attention. We understand the importance of a stable connection and efficient support.
Your concerns have been escalated for further investigation to ensure the matter is addressed promptly.
We appreciate your patience and look forward to resolving this matter for you.
Best regards,
Marilize
MetroFibre Complaints & Escalations