aK
adhir K

1 reviews | Active since Aug 2011

04 Mar 2021, 08:07

APPAULING SERVICE FROM METRO FIBRE!!!

GOOD DAY,

I AM ON THE VERGE OF CANCELLING THIS ACCOUNT WITH YOU GUYS!!!!

I HAVE PAID THE RE ACTIVATION FEE AND WAITING FOR YEARS FOR YOU GUYS TO RE CONNECT ME!

I WAS TOLD I WAS GOING TO GET A CALL BACK THIS MORNING AND NO ONE CALLED ME BACK TILL NOW,

YOUR SERVICE IS APPAULING TO SAY HE LEAST!!!!

I HAVE EXPLAINED TO YOU GUYS THAT THIS IS A MATTER OF URGENCY BUT TO NO EFFECT,

I HAVE WASTED MORE THAN R400 ON AIRTIME JUST TO SPEAK YOU GUYS!

IF YOU GUYS WOULD LIKE ME TO CHANGE MY SERVICE PROVIDER PLEASE DO CARRY ON WITH THIS **** SERVICE!

STILL NO RESPONSE????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

0
Replies (4)
MetroFibre Networx
MetroFibre Networx's reply04 Mar 2021, 08:19
Official
Good day 

We sincerely apologize for the inconvenience

Please note that one of our support agents will contact you shortly and advise accordingly

Regards MetroFibre Networx
aK
adhir K's update04 Mar 2021, 15:47
Reviewer Update
your response was 8:19 this morning........problem still not resolved,
posting on hello peter means **** to metro fibre!!!

not even a phone call since this morning regarding any feedback?????????

INCOMPETENCE AT ITS BEST!
aK
adhir K's update05 Mar 2021, 10:04
Reviewer Update
STILL NO PHONE CALL FROM YOU GUYS????
LOL YOU ARE A JOKE.....I GIVE UP!
aK
adhir K's update08 Mar 2021, 09:02
Reviewer Update
STILL NO RESPONSE OVER THE WEEKEND?