WN
Wonga N
1 reviews | Active since Jan 2020
03 Mar 2023, 13:02
Appalled. Infuriated.
It's baffling how dishonest, inefficient and unresponsive this business is. They'll sign you up real quick (or like me they'll get dumped on you)—but heaven forbid you need a technician to come in and fix something! The lies, the delays, the failed communication.
Don't compromise your peace of mind or your work life—avoid this business at costs.
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
03 Mar 2023, 13:20Good afternoon, Wonga,
This is definitely not what we want to portray as excellent customer service.
We will give you a call after we have investigated and when we have concrete answers to provide you.
Kind Regards
Clarisa
Metrofibre
This is definitely not what we want to portray as excellent customer service.
We will give you a call after we have investigated and when we have concrete answers to provide you.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply03 Mar 2023, 13:20
Official
Good afternoon, Wonga,
This is definitely not what we want to portray as excellent customer service.
We will give you a call after we have investigated and when we have concrete answers to provide you.
Kind Regards
Clarisa
Metrofibre
This is definitely not what we want to portray as excellent customer service.
We will give you a call after we have investigated and when we have concrete answers to provide you.
Kind Regards
Clarisa
Metrofibre
WN
Wonga N's updateReviewer Update
03 Mar 2023, 13:30How wonderful...more lies
WN
Wonga N's update03 Mar 2023, 13:30
Reviewer Update
How wonderful...more lies
MetroFibre Networx's replyOfficial
04 Mar 2023, 12:30Good day, Wonga
We can confirm your fibre link has been repaired and your service restored.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards
Marilize
MetroFibre
We can confirm your fibre link has been repaired and your service restored.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards
Marilize
MetroFibre
MetroFibre Networx's reply04 Mar 2023, 12:30
Official
Good day, Wonga
We can confirm your fibre link has been repaired and your service restored.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards
Marilize
MetroFibre
We can confirm your fibre link has been repaired and your service restored.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards
Marilize
MetroFibre