DR
Deon R
1 reviews | Active since Jul 2022
09 Apr 2023, 06:02
Another weekend. Another outage
Another weekend with an outage. Since Friday at 12:00 - going into the 3rd day without internet. No feedback or ETA from Metrofibre on getting this resolved.
Terrible service
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Replies (2)0
Replies (2)DR
Deon R's updateReviewer Update
09 Apr 2023, 11:12Even trying the customer service via phone or facebook - no luck. No ETA on getting services restored.
DR
Deon R's update09 Apr 2023, 11:12
Reviewer Update
Even trying the customer service via phone or facebook - no luck. No ETA on getting services restored.
MetroFibre Networx's replyOfficial
11 Apr 2023, 16:31Dear Deon
Please accept our apologies for the service disruption. We understand that this must be very frustrating.
We can confirm that your link has been restored and is up at optimal levels.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Marilize
Please accept our apologies for the service disruption. We understand that this must be very frustrating.
We can confirm that your link has been restored and is up at optimal levels.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Marilize
MetroFibre Networx's reply11 Apr 2023, 16:31
Official
Dear Deon
Please accept our apologies for the service disruption. We understand that this must be very frustrating.
We can confirm that your link has been restored and is up at optimal levels.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Marilize
Please accept our apologies for the service disruption. We understand that this must be very frustrating.
We can confirm that your link has been restored and is up at optimal levels.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Marilize