1 reviews | Active since Jul 2022
**** AND *********** COMPANY.
I would put a zero star rating if possible. Such a **** of a company. They added money onto my invoice out of no where. They say it was a bounced debit yet I pay via eft every month, that just shows the level of incompetence they have. I made a payment arrangement in January to pay double as I decided they could not help me so I took responsibility as I work from home and cannot work if I do not have wifi. They still consistently suspend my line even though an arrangement was made. At the beginning of April they suspended my line again and then eventually after 5 days got an approval from a manager to reinstate my line as I will settle it by the end of this month. Now i've been suspended for a second time in April and have got a final warning about not being able to do my work due to not having internet. Apart from paying for a service that I do not receive, I am paying for a mistake that their finance system have obviously made and now i am about to lose my job as well. All because MetroFibre has an army of *********** people working for them, from the ground staff all the way up to their executives.
