PG
Peter G
1 reviews | Active since Jun 2013
29 Mar 2023, 17:56
An ISP that just doesn’t care!
If you would like an advertised 500mbs link to you home that works intermittently then Metrofibre Networx/Direct is where you should waste you money. Your money will buy you sheer frustration, poor service delivery, standard response to faults logged and so on. They are the kings of leaving you in the lurch for days on end, not to mention costumer complaint calls just being closed without any contact. So remember if you have money to waste on an unreliable service, spend it with this ISP
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Replies (1)MetroFibre Networx's replyOfficial
29 Mar 2023, 20:57Good evening Peter,
We sincerely do apologize for the frustration caused in this matter.
Please note we have escalated this matter to our Network Operations Centre for further assistance.
Kind Regards
Clarisa
Metrofibre
We sincerely do apologize for the frustration caused in this matter.
Please note we have escalated this matter to our Network Operations Centre for further assistance.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply29 Mar 2023, 20:57
Official
Good evening Peter,
We sincerely do apologize for the frustration caused in this matter.
Please note we have escalated this matter to our Network Operations Centre for further assistance.
Kind Regards
Clarisa
Metrofibre
We sincerely do apologize for the frustration caused in this matter.
Please note we have escalated this matter to our Network Operations Centre for further assistance.
Kind Regards
Clarisa
Metrofibre
