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portia Z
1 reviews | Active since Mar 2021
08 Nov 2024, 18:39
Amber Welkin!!!!
I spoke to Amber Welkin from Metro Fibre the other day, she was absolutely amazing, kind and very patient with me. Its so rare to find good quality service but she proved me wrong and delivered excellent service. She loves her job, I could actually tell she was smiling on the other side of the phone. It was a pleasure taking to you Amber
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MetroFibre Networx's replyOfficial
08 Nov 2024, 18:50Dear Portia,
Thank you so much for your generous 5-star rating and for your kind words about Amber’s assistance. We are thrilled to hear that she made such a positive impact on your experience with us! Providing exceptional, warm, and patient service is our goal, and it’s wonderful to know that Amber’s dedication to her work truly shone through.
We will be sure to pass along your feedback to Amber—she’ll be delighted to know she made a difference. Please don’t hesitate to reach out if there’s anything more we can do to support you.
Thank you once again for taking the time to share your experience!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you so much for your generous 5-star rating and for your kind words about Amber’s assistance. We are thrilled to hear that she made such a positive impact on your experience with us! Providing exceptional, warm, and patient service is our goal, and it’s wonderful to know that Amber’s dedication to her work truly shone through.
We will be sure to pass along your feedback to Amber—she’ll be delighted to know she made a difference. Please don’t hesitate to reach out if there’s anything more we can do to support you.
Thank you once again for taking the time to share your experience!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply08 Nov 2024, 18:50
Official
Dear Portia,
Thank you so much for your generous 5-star rating and for your kind words about Amber’s assistance. We are thrilled to hear that she made such a positive impact on your experience with us! Providing exceptional, warm, and patient service is our goal, and it’s wonderful to know that Amber’s dedication to her work truly shone through.
We will be sure to pass along your feedback to Amber—she’ll be delighted to know she made a difference. Please don’t hesitate to reach out if there’s anything more we can do to support you.
Thank you once again for taking the time to share your experience!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you so much for your generous 5-star rating and for your kind words about Amber’s assistance. We are thrilled to hear that she made such a positive impact on your experience with us! Providing exceptional, warm, and patient service is our goal, and it’s wonderful to know that Amber’s dedication to her work truly shone through.
We will be sure to pass along your feedback to Amber—she’ll be delighted to know she made a difference. Please don’t hesitate to reach out if there’s anything more we can do to support you.
Thank you once again for taking the time to share your experience!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations