N
Noleen
1 reviews | Active since Sept 2025
22 Sept 2025, 07:42
Always helpful, call centre staff helpful
Always helpful, call centre staff helpful. WhatsApp does take a bit to answer and respond. But calling and emails are great
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Replies (1)
MetroFibre Networx's replyOfficial
22 Sept 2025, 08:15Dear Noleen
Thank you for your 5-star review. We’re delighted to hear that you find our call centre staff and email support helpful. We also appreciate your feedback regarding our WhatsApp response times, and please be assured that we are continuously working to improve all our support channels.
Your support means a lot to us, and we look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your 5-star review. We’re delighted to hear that you find our call centre staff and email support helpful. We also appreciate your feedback regarding our WhatsApp response times, and please be assured that we are continuously working to improve all our support channels.
Your support means a lot to us, and we look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply22 Sept 2025, 08:15
Official
Dear Noleen
Thank you for your 5-star review. We’re delighted to hear that you find our call centre staff and email support helpful. We also appreciate your feedback regarding our WhatsApp response times, and please be assured that we are continuously working to improve all our support channels.
Your support means a lot to us, and we look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your 5-star review. We’re delighted to hear that you find our call centre staff and email support helpful. We also appreciate your feedback regarding our WhatsApp response times, and please be assured that we are continuously working to improve all our support channels.
Your support means a lot to us, and we look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations