PV
Peet V
1 reviews | Active since Apr 2014
20 Jun 2019, 00:31
AITSA INTERNET SERVICE PROVIDER - USELESS
Aitsa Internet - the product of Metrofibre Networx, has the most pathetic staff I have encountered in ISP history.
The company couldn't activate my requested service, and after eventually cancelling my order, I was still invoiced for a service I don't have.
The staff was notified, and on various occasions I was told that the accounts department would look into the problem and get back to me. They never do.
The company still owes me money that they *******ly debited from my account, but they don't react or get back to me.
The "manager" is ***********, rude and not fit for client service.
Do not trust this ISP, or it's parent company, as they just don't care about their business.
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Replies (1)MetroFibre Networx's replyOfficial
20 Jun 2019, 07:56Good day Peet,
Thank you for your message. We shall immediately look into this and contact you shortly.
Kind regards,
MetroFibre Team
Thank you for your message. We shall immediately look into this and contact you shortly.
Kind regards,
MetroFibre Team
MetroFibre Networx's reply20 Jun 2019, 07:56
Official
Good day Peet,
Thank you for your message. We shall immediately look into this and contact you shortly.
Kind regards,
MetroFibre Team
Thank you for your message. We shall immediately look into this and contact you shortly.
Kind regards,
MetroFibre Team
