mG
marius G
1 reviews | Active since Apr 2021
25 Mar 2026, 18:32
AI AGENTS USLESS FOR HELP
100% NO CUSTOMER SERVICE THIS NONSENSE AI AGENTS JUST WAIST AIRTIME AND CANT DO ANYTING THEN THEY CUT THE CALL . YEHN YOU CALL AGAIN SAME THING HAPPEN,SO YOU DONT GET ANY HELP
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Replies (1)
MetroFibre Networx's replyOfficial
25 Mar 2026, 19:10Good day Marius
Thank you for taking the call.
We sincerely apologise for the frustration you have experienced when trying to reach our support channels. Your feedback is noted and appreciated.
Please note that the relevant department will be advised of your request for your package not to be changed. They will review this and provide you with feedback.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the call.
We sincerely apologise for the frustration you have experienced when trying to reach our support channels. Your feedback is noted and appreciated.
Please note that the relevant department will be advised of your request for your package not to be changed. They will review this and provide you with feedback.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply25 Mar 2026, 19:10
Official
Good day Marius
Thank you for taking the call.
We sincerely apologise for the frustration you have experienced when trying to reach our support channels. Your feedback is noted and appreciated.
Please note that the relevant department will be advised of your request for your package not to be changed. They will review this and provide you with feedback.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the call.
We sincerely apologise for the frustration you have experienced when trying to reach our support channels. Your feedback is noted and appreciated.
Please note that the relevant department will be advised of your request for your package not to be changed. They will review this and provide you with feedback.
Thank you for your patience.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations