CC
Carmen C
1 reviews | Active since Aug 2025
08 Aug 2025, 18:19
After struggling to move my fibre from one address to another, my ISP was no help in arranging this
After struggling to move my fibre from one address to another, my ISP was no help in arranging this. Luckily the amazing team at metrofibre (Amber) greeted me with such friendliness and stayed on the line with me until everything was sorted out. I have not had such an amazing client services experience before.
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Replies (1)
MetroFibre Networx's replyOfficial
08 Aug 2025, 18:30Dear Carmen
Thank you for your wonderful 5-star review. We’re so pleased to hear that Amber was able to assist you with such friendliness and dedication, ensuring everything was sorted to your satisfaction. Your feedback means a lot to us, and we will be sure to share your kind words with her and the team.
We truly appreciate your support and look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your wonderful 5-star review. We’re so pleased to hear that Amber was able to assist you with such friendliness and dedication, ensuring everything was sorted to your satisfaction. Your feedback means a lot to us, and we will be sure to share your kind words with her and the team.
We truly appreciate your support and look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply08 Aug 2025, 18:30
Official
Dear Carmen
Thank you for your wonderful 5-star review. We’re so pleased to hear that Amber was able to assist you with such friendliness and dedication, ensuring everything was sorted to your satisfaction. Your feedback means a lot to us, and we will be sure to share your kind words with her and the team.
We truly appreciate your support and look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your wonderful 5-star review. We’re so pleased to hear that Amber was able to assist you with such friendliness and dedication, ensuring everything was sorted to your satisfaction. Your feedback means a lot to us, and we will be sure to share your kind words with her and the team.
We truly appreciate your support and look forward to continuing to provide you with excellent service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations