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luzanne L

1 reviews | Active since Sept 2016

11 Mar 2025, 12:39

After 7 days of frustrations and almost canceling, Daniel Kruger finally helped me my informing me that I have 2 network names, I was not aware of this and was trying everything to get 2 devices connected, no one else from the tech support told me this

After 7 days of frustrations and almost canceling, Daniel Kruger finally helped me my informing me that I have 2 network names, I was not aware of this and was trying everything to get 2 devices connected, no one else from the tech support told me this. But he did and what a relief after almost spending money unnecessarily for new ****les! Thank you Daniel!

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply11 Mar 2025, 12:44
Official
Dear Luzanne Viljoen

Thank you so much for sharing your experience with us! We're so glad to hear that Daniel Kruger was able to help you after what sounds like a frustrating week. It's wonderful to know that his clear explanation about the two network names made all the difference in getting your devices connected.

We truly appreciate you taking the time to recognize Daniel’s efforts. It's feedback like this that highlights the exceptional service we aim to provide. I’ll be sure to pass on your kind words to him—he’ll be thrilled to know he made such a positive impact!

If you need any further assistance, please don't hesitate to reach out.

Kind regards,
Sibonisile
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