SJ
Shante J
1 reviews | Active since May 2026
05 May 2026, 16:00
Activation resolved quickly
Derrick Baloyi was so helpful throughout my activation period, kept following up and assisting me when necessary and even checking if the WiFi was working good. His customer service is superb #HappyCustomer
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Replies (1)
MetroFibre Networx's replyOfficial
05 May 2026, 16:32Dear Shante Jeong
Thank you for taking the time to share your feedback with us.
We are delighted to hear about your positive experience during your activation process. It is great to know that Derrick provided consistent support, follow-ups, and ensured that your connection was working smoothly.
Your kind words regarding his customer service are truly appreciated and will be shared with him and the team.
Thank you once again for your support.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback with us.
We are delighted to hear about your positive experience during your activation process. It is great to know that Derrick provided consistent support, follow-ups, and ensured that your connection was working smoothly.
Your kind words regarding his customer service are truly appreciated and will be shared with him and the team.
Thank you once again for your support.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Best regards,
MetroFibre Networx's reply05 May 2026, 16:32
Official
Dear Shante Jeong
Thank you for taking the time to share your feedback with us.
We are delighted to hear about your positive experience during your activation process. It is great to know that Derrick provided consistent support, follow-ups, and ensured that your connection was working smoothly.
Your kind words regarding his customer service are truly appreciated and will be shared with him and the team.
Thank you once again for your support.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback with us.
We are delighted to hear about your positive experience during your activation process. It is great to know that Derrick provided consistent support, follow-ups, and ensured that your connection was working smoothly.
Your kind words regarding his customer service are truly appreciated and will be shared with him and the team.
Thank you once again for your support.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Best regards,