KJ
Keisha J
1 reviews | Active since Aug 2025
14 Aug 2025, 10:13
Activation
Extremely dissatisfied, been waiting for 2 weeks for activation and no one can help. Router and installation is done yet nothing.
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Replies (1)
MetroFibre Networx's replyOfficial
14 Aug 2025, 10:49Dear Keisha
hank you for reaching out to us.
We have attempted to contact you on the number provided, but unfortunately, we were not able to reach you. To assist you further, we kindly request that you provide us with the account holder’s details, as we are unable to locate an order using the information currently available.
Once we have received the correct details, we will be able to locate your order and escalate it to the relevant department for urgent assistance.
We appreciate your cooperation and look forward to resolving this matter promptly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
hank you for reaching out to us.
We have attempted to contact you on the number provided, but unfortunately, we were not able to reach you. To assist you further, we kindly request that you provide us with the account holder’s details, as we are unable to locate an order using the information currently available.
Once we have received the correct details, we will be able to locate your order and escalate it to the relevant department for urgent assistance.
We appreciate your cooperation and look forward to resolving this matter promptly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply14 Aug 2025, 10:49
Official
Dear Keisha
hank you for reaching out to us.
We have attempted to contact you on the number provided, but unfortunately, we were not able to reach you. To assist you further, we kindly request that you provide us with the account holder’s details, as we are unable to locate an order using the information currently available.
Once we have received the correct details, we will be able to locate your order and escalate it to the relevant department for urgent assistance.
We appreciate your cooperation and look forward to resolving this matter promptly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
hank you for reaching out to us.
We have attempted to contact you on the number provided, but unfortunately, we were not able to reach you. To assist you further, we kindly request that you provide us with the account holder’s details, as we are unable to locate an order using the information currently available.
Once we have received the correct details, we will be able to locate your order and escalate it to the relevant department for urgent assistance.
We appreciate your cooperation and look forward to resolving this matter promptly.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations