DK
Dwayne K
1 reviews | Active since Mar 2019
11 Jun 2026, 13:29
Absolutely **** service
Today I am lost for words today 9050 rand for a repair that is not in my property yes it's on the pavement outside my house so try and speak to a human forget it never have conversation with the IA hey they have your money why should they give a **** they should just cancel this service with immediate effect because end of the month they will ask for there 1000 rand debit order
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MetroFibre Networx's replyOfficial
11 Jun 2026, 13:46Dear Dwayne,
Thank you for reaching out and for affording us the opportunity to investigate your concerns.
We hear your concerns regarding the repair charge and the location of the fault outside your property boundary. This matter is currently being investigated to verify the work completed and the associated billing.
Our team will review the details and revert with further feedback and next steps to assist in resolving this for you as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for affording us the opportunity to investigate your concerns.
We hear your concerns regarding the repair charge and the location of the fault outside your property boundary. This matter is currently being investigated to verify the work completed and the associated billing.
Our team will review the details and revert with further feedback and next steps to assist in resolving this for you as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply11 Jun 2026, 13:46
Official
Dear Dwayne,
Thank you for reaching out and for affording us the opportunity to investigate your concerns.
We hear your concerns regarding the repair charge and the location of the fault outside your property boundary. This matter is currently being investigated to verify the work completed and the associated billing.
Our team will review the details and revert with further feedback and next steps to assist in resolving this for you as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for affording us the opportunity to investigate your concerns.
We hear your concerns regarding the repair charge and the location of the fault outside your property boundary. This matter is currently being investigated to verify the work completed and the associated billing.
Our team will review the details and revert with further feedback and next steps to assist in resolving this for you as quickly as possible.
Best regards,
Marilize
MetroFibre Complaints & Escalations