Absolutely *********** and useless

Absolutely **********. Metro Fibre bought Link Africa and took over our internet service. With 5 minutes of warning, they cut off the internet, saying that it needed to be reconfigured to Metro Fibre. They sent someone to install the box 2 days later, and we were told that it would take 30 minutes to an hour to get internet. It did not turn on the whole day, and when we contacted our service provider to ascertain why, we were told Metro Fibre had not even activated the service in our area, and it will take another 24 hours. How can you know that you're doing a cutover but not turn on the service? Absolutely ***********.

We have had no internet for 3 days now. I work from home and have gone through hundreds of Rands in data because of the bad preparation of Metro Fibre. We specifically chose a company that was not Metro Fibre for this reason, but then they come in and buy the fibre in the area and bring their terrible service with it. Absolutely disgusting. Where can I send the invoice for all the data I've had to pay out of pocket when I'm already paying for internet?