IB
INDRAJIT B
1 reviews | Active since Jul 2011
01 Sept 2023, 00:01
Absolute disaster
Whenever you call these people in standby for networks and complain that 1gbps network is currently working at 37 mbps, you will always have this rediculous excuse that all your Bluetooth network is interfering into your speed dropping a super hiway into a backward pathway. Please educate yourself a bit more wisely. Every house is having home automation and every house has least four devices on Bluetooth. Suddenly when they restart their side my internet has no issues with Bluetooth device anymore and the wifi is back to 600mbps speed till I nag them again for a restart. I pay them a lot of money for my 24/7 internet but they are only available after 7 in rbe morning for a restart of my connection.
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Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
01 Sept 2023, 09:09Dear Indrajit
We would like to offer our sincerest apologies for the difficulties you have experienced with your service speed.
Please be aware that we are unable to locate your service using the information you have provided, so we will be in touch with you via email to request your account information and help with more troubleshooting for the problem you have reported.
Kind Regards
Marilize
We would like to offer our sincerest apologies for the difficulties you have experienced with your service speed.
Please be aware that we are unable to locate your service using the information you have provided, so we will be in touch with you via email to request your account information and help with more troubleshooting for the problem you have reported.
Kind Regards
Marilize
MetroFibre Networx's reply01 Sept 2023, 09:09
Official
Dear Indrajit
We would like to offer our sincerest apologies for the difficulties you have experienced with your service speed.
Please be aware that we are unable to locate your service using the information you have provided, so we will be in touch with you via email to request your account information and help with more troubleshooting for the problem you have reported.
Kind Regards
Marilize
We would like to offer our sincerest apologies for the difficulties you have experienced with your service speed.
Please be aware that we are unable to locate your service using the information you have provided, so we will be in touch with you via email to request your account information and help with more troubleshooting for the problem you have reported.
Kind Regards
Marilize
IB
INDRAJIT B's updateReviewer Update
01 Sept 2023, 13:52I appreciate your urge to resolve this issue.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
IB
INDRAJIT B's update01 Sept 2023, 13:52
Reviewer Update
I appreciate your urge to resolve this issue.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
IB
INDRAJIT B's updateReviewer Update
01 Sept 2023, 13:54I appreciate your urge to resolve this issue.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
IB
INDRAJIT B's update01 Sept 2023, 13:54
Reviewer Update
I appreciate your urge to resolve this issue.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.
The speed checked in the morning was back to normal speed wifi with 600mbps.
I beleive that there is clogging happening on your end which detoriases the speed significantly. On a reset all comes back to normal.