ZB
Zodwa B
1 reviews | Active since Mar 2023
06 Mar 2023, 14:34
4 days with no connection
We have not had any connection since Friday morning the 3rd of March. We keep getting the same update, "technicians are working on fixing the issue". It's now Monday the 6th . We call the support line and they hang up.
They obviously do not consider the people working from home!!
The worst!!
Helpful (0)
Replies (4)0
Replies (4)
MetroFibre Networx's replyOfficial
06 Mar 2023, 14:41Good afternoon Zodwa,
We apologze for the inconvenience this has caused.
Kindly confirm another contact number where we can reach you as the current provided number goes straight to voicemail.
Kind Regards
Clarisa
Metrofibre
We apologze for the inconvenience this has caused.
Kindly confirm another contact number where we can reach you as the current provided number goes straight to voicemail.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply06 Mar 2023, 14:41
Official
Good afternoon Zodwa,
We apologze for the inconvenience this has caused.
Kindly confirm another contact number where we can reach you as the current provided number goes straight to voicemail.
Kind Regards
Clarisa
Metrofibre
We apologze for the inconvenience this has caused.
Kindly confirm another contact number where we can reach you as the current provided number goes straight to voicemail.
Kind Regards
Clarisa
Metrofibre
ZB
Zodwa B's updateReviewer Update
06 Mar 2023, 14:42What is the update on the outage?
ZB
Zodwa B's update06 Mar 2023, 14:42
Reviewer Update
What is the update on the outage?
ZB
Zodwa B's updateReviewer Update
06 Mar 2023, 14:43***
ZB
Zodwa B's update06 Mar 2023, 14:43
Reviewer Update
***
MetroFibre Networx's replyOfficial
07 Mar 2023, 14:36Good afternoon Zodwa,
Unfortunately, we do not have an update for you as yet as our teams are still on-site working on getting this outage resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre
Unfortunately, we do not have an update for you as yet as our teams are still on-site working on getting this outage resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply07 Mar 2023, 14:36
Official
Good afternoon Zodwa,
Unfortunately, we do not have an update for you as yet as our teams are still on-site working on getting this outage resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre
Unfortunately, we do not have an update for you as yet as our teams are still on-site working on getting this outage resolved as soon as possible.
Kind Regards
Clarisa
Metrofibre