PO
Pieter O
1 reviews | Active since Jul 2019
30 Jul 2019, 10:59
Great service
I would just like to compliment Michelle Mushonga help desk manager at Metro Prepaid on doing an excellent job in addressing the issue I had with my water meter rate. She gave me daily feedback on the progress of the problem, contacted the owner a number of times to get the necessary statements, and got a positive result at the end.
She states that she was "just doing her job". If everyone "just did their jobs" the way she does it would be wonderful.
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Metro Prepaid's replyOfficial
30 Jul 2019, 12:52Dear Peter
Thank you so much for taking the time to post this comment about Michelle, our Help Desk Manager.
At Metro Prepaid, we are really passionate about customer service, and Michelle leads from the top, by setting an excellent example to her team.
Let us know if you need any further assistance.
All the best
Simon Tippett
(Managing Director)
Thank you so much for taking the time to post this comment about Michelle, our Help Desk Manager.
At Metro Prepaid, we are really passionate about customer service, and Michelle leads from the top, by setting an excellent example to her team.
Let us know if you need any further assistance.
All the best
Simon Tippett
(Managing Director)
Metro Prepaid's reply30 Jul 2019, 12:52
Official
Dear Peter
Thank you so much for taking the time to post this comment about Michelle, our Help Desk Manager.
At Metro Prepaid, we are really passionate about customer service, and Michelle leads from the top, by setting an excellent example to her team.
Let us know if you need any further assistance.
All the best
Simon Tippett
(Managing Director)
Thank you so much for taking the time to post this comment about Michelle, our Help Desk Manager.
At Metro Prepaid, we are really passionate about customer service, and Michelle leads from the top, by setting an excellent example to her team.
Let us know if you need any further assistance.
All the best
Simon Tippett
(Managing Director)