

Meta Worx Autobody Nelspruit
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2024
I had the worst experience at Meta Worx. Poor communication, they don't answer phones and you always have to go to the facility in order for things to get moving. I have been waiting for over 20 days for a refund of my excess (Which I was asked by the receptionist to pay a week before my car went in for repairs) which I have to pay to the new repairer and I am given the run arounds; no clear explanation or communication. The receptionist has such a bad attitude, always irritable when you ask questions. The place is a nightmare. I don't recommend it at all. Insurances must stop using this repairer.
1 reviews | Active since Sept 2024
I had the worst experience at Meta Worx. Poor communication, they don't answer phones and you always have to go to the facility in order for things to get moving. I have been waiting for over 20 days for a refund of my excess (Which I was asked by the receptionist to pay a week before my car went in for repairs) which I have to pay to the new repairer and I am given the run arounds; no clear explanation or communication. The receptionist has such a bad attitude, always irritable when you ask questions. The place is a nightmare. I don't recommend it at all. Insurances must stop using this repairer.
1 reviews | Active since Oct 2013
I had an extremely troubling experience with Meta Worx Nelspruit. My vehicle was booked in on 02 February 2026 and was only released a week late on 20 February, with no proper explanation for the delay. When I handed it in, the odometer was 201 934 km and the fuel level was half a tank. When I collected it, the odometer had jumped to 202 103 km and the fuel had dropped to a quarter tank—an unexplained 169 km added while the car was supposedly under repair. To make matters worse, my Bluetooth adapter was missing, and Meta Worx took no intake photos at all. The only check‑in photo is the one I took myself, meaning they had no official record of the vehicle’s mileage or fuel level when they received it. Their “investigation” was incomplete, relying on limited security information and no full CCTV review, yet they still claim the vehicle was not used. This experience has raised serious concerns about how vehicles are handled, monitored, and protected at this workshop. The lack of accountability, missing documentation, unexplained mileage, and missing personal item are unacceptable. I would strongly caution anyone considering using this repairer.
1 reviews | Active since Oct 2013
I had an extremely troubling experience with Meta Worx Nelspruit. My vehicle was booked in on 02 February 2026 and was only released a week late on 20 February, with no proper explanation for the delay. When I handed it in, the odometer was 201 934 km and the fuel level was half a tank. When I collected it, the odometer had jumped to 202 103 km and the fuel had dropped to a quarter tank—an unexplained 169 km added while the car was supposedly under repair. To make matters worse, my Bluetooth adapter was missing, and Meta Worx took no intake photos at all. The only check‑in photo is the one I took myself, meaning they had no official record of the vehicle’s mileage or fuel level when they received it. Their “investigation” was incomplete, relying on limited security information and no full CCTV review, yet they still claim the vehicle was not used. This experience has raised serious concerns about how vehicles are handled, monitored, and protected at this workshop. The lack of accountability, missing documentation, unexplained mileage, and missing personal item are unacceptable. I would strongly caution anyone considering using this repairer.
Hellopeter has tracked Meta Worx Autobody Nelspruit across 5 reviews. Meta Worx Autobody Nelspruit hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Meta Worx Autobody Nelspruit? Write a review to help others decide.