SR
Shaman R

1 reviews | Active since Feb 2017

31 Aug 2017, 18:45

Mervis Brothers Take customer satisfaction to another level.

I would like to thank Evan from Mervis Brothers Eastgate for going that extra mile to ensure I was satisfied with a query i had on a watch I purchased in March 2017. I had a complaint which I reported to him on 9'August 2017 and Evan made a concerted Effort to Assure me my complaint will be sorted out. Within 2'weeks the complaint was sorted out and hence I am over the moon because Evan exceeded my expectations with regards to queries and complaints. Well done Evan on your fantastic service and customer s****s. May your business grow from strength to strength.

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