LN
Lee N
1 reviews | Active since Jul 2021
23 Nov 2024, 14:44
Their offers are misleading
Their offers are misleading. They say that the package consists of Unlimited Minutes. But it is not unlimited in terms of as much as you need. You are limited to 750 minutes. When you Chat to then they because very aggressive
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Melon Mobile's replyOfficial
25 Nov 2024, 17:50To better explain the idea of “Unlimited Packages” to our consumers, we like to use this analogy: You go to a coffee shop and order a bottomless coffee, when that cup of coffee is finished you ask for your cup to be topped up. The coffee shop employees know you are on the bottomless coffee deal, and will keep topping you up.
It’s exactly the same with our Unlimited packages, when you run out you ask for more and provided you are not abusing the product we top you up. We do this on a daily basis and our existing customers are satisfied with this service.
We’ve always focused on the consumer, and for that reason, our unlimited packages are here to stay. They offer great value, flexibility without locking consumers into long term contracts
It’s exactly the same with our Unlimited packages, when you run out you ask for more and provided you are not abusing the product we top you up. We do this on a daily basis and our existing customers are satisfied with this service.
We’ve always focused on the consumer, and for that reason, our unlimited packages are here to stay. They offer great value, flexibility without locking consumers into long term contracts
Melon Mobile's reply25 Nov 2024, 17:50
Official
To better explain the idea of “Unlimited Packages” to our consumers, we like to use this analogy: You go to a coffee shop and order a bottomless coffee, when that cup of coffee is finished you ask for your cup to be topped up. The coffee shop employees know you are on the bottomless coffee deal, and will keep topping you up.
It’s exactly the same with our Unlimited packages, when you run out you ask for more and provided you are not abusing the product we top you up. We do this on a daily basis and our existing customers are satisfied with this service.
We’ve always focused on the consumer, and for that reason, our unlimited packages are here to stay. They offer great value, flexibility without locking consumers into long term contracts
It’s exactly the same with our Unlimited packages, when you run out you ask for more and provided you are not abusing the product we top you up. We do this on a daily basis and our existing customers are satisfied with this service.
We’ve always focused on the consumer, and for that reason, our unlimited packages are here to stay. They offer great value, flexibility without locking consumers into long term contracts