R5 capitalists from every customer over and over !

Again il say melon needs to get their systems in place! Frustrating to say the least, and they are the masters in excuses!! Payments are not taken because payfast has locked my card. Now a R5 linkage fee for a new(old) is taken yet this card is already on my profile so they’ve taken R5 thrice. Imagine taking a R5 over and over again from every customer onboarding! Capitalism at its best and they’ll get aggressive and say it can’t be refunded blah blah !! WhatsApp keyboard warriors as agents treat you like you live in a cave!