cN
charlene N

1 reviews | Active since Jan 2024

22 Jan 2024, 15:58

Not recommended

Bad network my dad bought a data plan of R240 and then last week he had topup with R249 and he had 10.2 gb data and now they say it has expired but it is only a week on. That is how they take advantage of people. Do not recommend

0
Replies (2)
Melon Mobile
Melon Mobile's reply22 Jan 2024, 18:04
Official
Hello Charlene, we are sorry to see that you have had an unsatisfactory experience. We have been trying to phone you on the number listed in your review profile but have had no success. We would really like to rectify the situation. If you could please email us your contact details on *** that would be highly appreciated. 

Warm regards, 
The Melon Mobile Team
Melon Mobile
Melon Mobile's reply24 Jan 2024, 07:32
Official
Hello Charlene, we have attempted to contact your Dad on the number provided to no avail. Is there an alternative number that we could try? Or could you possibly provide us with the number/email address which is associated with the Melon Mobile profile which is proving to be problematic? 

Thanks, 
The Melon Mobile Team