CM
Chris M
1 reviews | Active since Apr 2018
27 Oct 2025, 10:40
No Response
Not a good start for me as a new customer. I only got an email from Payfast to say that I have paid Melon Mobile, but till now not even an confirmation email from you guys that you have received my order. I tried to chat to your agents online, but not a single response. I tried to call your number on your website and it just keeps ringing. If I am already struggling like this to get hold of you, then i dont even want to know how your service is actually going to be. Very dissapointing for company that is rated this high. Prove me wrong.......
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Chris M's updateReviewer Update
27 Oct 2025, 11:03Melon Mobile did a call me just a few moments after posting this. I was assisted by Jess and she saved the day. She did explain that the email from Payfast is actually the confirmation that my order has been received. My hope in Melon Mobile is restored and cant wait to be connected.
CM
Chris M's update27 Oct 2025, 11:03
Reviewer Update
Melon Mobile did a call me just a few moments after posting this. I was assisted by Jess and she saved the day. She did explain that the email from Payfast is actually the confirmation that my order has been received. My hope in Melon Mobile is restored and cant wait to be connected.