SM
Sabelo M
1 reviews | Active since Dec 2018
14 Feb 2024, 17:32
Bad Service
Melon mobile has the most annoying unlimited plans, where you constantly have to WhatsApp them when you run out and they would take more than 40 minutes before they can reload for you, which is ridiculous because in the case of emergencies you can never wait that long to receive voice minutes from them, you’d rather make another plan. Not reliable at all, I just don’t know why not have an option of reloading the minutes yourself.
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Melon Mobile's replyOfficial
14 Feb 2024, 18:14Hi Sabelo,
We value your feedback and are always looking at ways to improve our offering.
We do alert all customers when your minutes are running low, please just pop us a message when you receive that notification or when you get to 50 minutes balance, so one of our Friendly Melon Support staff can perform the top up.
Kind regards
The Melon Mobile Team
We value your feedback and are always looking at ways to improve our offering.
We do alert all customers when your minutes are running low, please just pop us a message when you receive that notification or when you get to 50 minutes balance, so one of our Friendly Melon Support staff can perform the top up.
Kind regards
The Melon Mobile Team
Melon Mobile's reply14 Feb 2024, 18:14
Official
Hi Sabelo,
We value your feedback and are always looking at ways to improve our offering.
We do alert all customers when your minutes are running low, please just pop us a message when you receive that notification or when you get to 50 minutes balance, so one of our Friendly Melon Support staff can perform the top up.
Kind regards
The Melon Mobile Team
We value your feedback and are always looking at ways to improve our offering.
We do alert all customers when your minutes are running low, please just pop us a message when you receive that notification or when you get to 50 minutes balance, so one of our Friendly Melon Support staff can perform the top up.
Kind regards
The Melon Mobile Team