USELESS USELESS USELESS

Useless... I ordered spectacles in January 2025 via the Cresta branch. They submitted the invoice to the medical aid which was paid. After a month I still had no spectacles, and the excuse was that Mellin's could not find the medical aid's payment. Subsequently, Mellin's reversed the transaction and refunded the medical aid. It is now October 2025, and they have handed me over to a lawyer to collect the consultation fee. Once again, their error when refunding the medical aid and now it has become my problem. Their error their problem. I am handing them over to my attorney.