UNPROFESSIONAL

I would not recommend Mellins Woodlands branch to anybody. They are unprofessional and don't have any customer care experience, even over the telephone when I spoke to them. I asked for a call back nun. Many days later received a email were it come forth that I'm just another client I informed that the outcome of the lenses is not correct, I was treated and spoken to as someone that is wearing spectacles for the first time and don't have any experience wearing spectacles. I asked for my money back, were they have now numerous excuses and long emails for reasons they cant, I exp I'm not coming back and don't want a retest with them. Still waiting for my money.