Optometrist that cannot listen

On the 24 April 2014 I paid for my spectacles after suffering through an eye exam (prior to that) with rude Mandre Stoltz. Did have to go back & get the frames adjusted as when I picked them up THERE WAS NO CLIENT FITTING??? Its been nearly two years and I have (as a layperson) managed to solve my reading problem when using these spectacles...place spectacles anywhere else but on face and then HEY PRESTO YOU CAN READ CLEARLY. Why did Mandre not listen to me when I clearly stated that I needed multifocals - seemingly she gave me MINI MULTIFOCALS - why would you annoy your customer. I hope your future customers Mandre can tolerate how rude you are....was I such a bother, and if so why did you not just tell me to leave the practice. All I wanted was multifocals like my pair that I had brought with but that you ignored. I was aged 42 at the time of the eye test so why would you give mini-multifocals. You surely did not pass the client care module as an optometrist student. Do not phone me about this I will not answer the call(s). <br> <br> Congratulations I am now SCARED to go to any optometrist in the area.