JT
Jurgens T
1 reviews | Active since Nov 2015
11 May 2021, 23:11
"New" prescription for glases not even worth it.
I did not even have the glasses for a month and I sm struggling to see. I told them I do not want this glasses but they still gave it. I did not even have a choice. They just ordered even after I specifically told them to hold on. They are just after money. Charge a *#!&! of money for glasses that I wanted and more than 5 times cheaper. There are no difference between what I had and the **** they gave me except a kleinhuisie full of money. Money money makes the world.........
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Replies (2)
Mellins i.Style's replyOfficial
12 May 2021, 08:21Good day Jurgens, we are truly sorry to hear about this. Please send us an e-mail to *** with your contact details so that we can get in touch and try to resolve this issue. Kind regards Mellins i.Style
Mellins i.Style's reply12 May 2021, 08:21
Official
Good day Jurgens, we are truly sorry to hear about this. Please send us an e-mail to *** with your contact details so that we can get in touch and try to resolve this issue. Kind regards Mellins i.Style
JT
Jurgens T's updateReviewer Update
15 May 2021, 15:07The time to resolve this past long time ago. When I contacted Mellims istyle head office and did not get any feedback. Since when does the optometrist decided what frame the patients take? There were three frames put aside in order for me to choose. The next moment the medical aid paid a part of the account. I get phoned and been told I need to pay the rest. I was told that I can pay it over six months but when I paid nothing was said about it. I complaint afterwards but I was told that no refunds will be given. I know about people that received five different and wrong glasses and still not satisfied.
JT
Jurgens T's update15 May 2021, 15:07
Reviewer Update
The time to resolve this past long time ago. When I contacted Mellims istyle head office and did not get any feedback. Since when does the optometrist decided what frame the patients take? There were three frames put aside in order for me to choose. The next moment the medical aid paid a part of the account. I get phoned and been told I need to pay the rest. I was told that I can pay it over six months but when I paid nothing was said about it. I complaint afterwards but I was told that no refunds will be given. I know about people that received five different and wrong glasses and still not satisfied.