AH
Avril H
1 reviews | Active since May 2012
17 Dec 2020, 09:49
Mellins i.Style - a business not to be trusted
Mellins i.Style owes me a refund of R1 830 as my medical aid had already paid the bill. I reported this issue on hellopeter the 1st week in December and Mellins rep**** to say they would contact me. Needless to say no contact and no refund. A business not to be used again.
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Replies (2)
Mellins i.Style's replyOfficial
17 Dec 2020, 12:44Hi Avril, we are sorry to hear about this and would really like to resolve it. Please send an e-mail to *** with your contact details so that we can get in touch. Thank you!
Mellins i.Style's reply17 Dec 2020, 12:44
Official
Hi Avril, we are sorry to hear about this and would really like to resolve it. Please send an e-mail to *** with your contact details so that we can get in touch. Thank you!
AH
Avril H's updateReviewer Update
26 Jan 2021, 21:49In December Mellins i.Style asked for my contact details in reply to both my complaints above. I supp**** these and again no call/response from them?? On 23rd January 2021, I received R1 730 after I again went into the Fourways Mall branch requesting my refund. This is R100 short of the amount I should receive, never mind the interest that I am due seeing that they kept this money unnecessarily for 3 full months. This account had been paid in August 2020. I phoned complaints on 25th January 2021, spoke to Portia who was going to call me back after investigating - I am still waiting once again!!! I received an email from Tebogo of the Fourways Mall branch stating that the R100 was for admin fees - THEY MADE THE ERROR AND NOW I MUST PAY FOR IT. Unacceptable - I want my money back and the interest due..... The Fourways Mall branch is non-functional and they tell customers a pack of lies when they go in - what a disgrace.
AH
Avril H's update26 Jan 2021, 21:49
Reviewer Update
In December Mellins i.Style asked for my contact details in reply to both my complaints above. I supp**** these and again no call/response from them?? On 23rd January 2021, I received R1 730 after I again went into the Fourways Mall branch requesting my refund. This is R100 short of the amount I should receive, never mind the interest that I am due seeing that they kept this money unnecessarily for 3 full months. This account had been paid in August 2020. I phoned complaints on 25th January 2021, spoke to Portia who was going to call me back after investigating - I am still waiting once again!!! I received an email from Tebogo of the Fourways Mall branch stating that the R100 was for admin fees - THEY MADE THE ERROR AND NOW I MUST PAY FOR IT. Unacceptable - I want my money back and the interest due..... The Fourways Mall branch is non-functional and they tell customers a pack of lies when they go in - what a disgrace.