VB
Vasco B

1 reviews | Active since Mar 2009

08 Aug 2019, 14:47

Could not care about clients

I can't even get through to the Fourways Crossing branch. Porsha at the switchboard just cuts me off, and then when I do get through I get cut off by staff in the branch. As a long time loyal customer, today's experience will send me elsewhere as My business is clearly NOT appreciated.

0
Replies (2)
Mellins i.Style
Mellins i.Style's reply12 Aug 2019, 08:25
Official
Good morning sir, we apologise for this. Can we request that the practice manager at Fourways Crossing contact you today, 12 August? Thank you, Mellins i.Style

VB
Vasco B's update30 Sept 2019, 12:48
Reviewer Update
I'm not sure how setting up an appointment with a specific time for someone to contact me, helps me contact you. Why can't I just call the branch? Are you intentional trying to avoid long term customers? I'm sure Kenny will be rather upset if he hears how one of his longest returning Oakley customers is now looking else where..