CF
Corne F
1 reviews | Active since Jan 2021
01 Jan 2021, 11:15
Unprofessional Service Provider
When everything goes well you will be very happy with them, but once you get problems you quickly see the pathetic customer service they have.
Rude personnel which I am sure stems from horrible management.
After cancelling my service with them, I randomly get billed again 2 months later.
If you have the option I strongly suggest using a different service provider.
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Replies (2)0
Replies (2)
Megasurf's replyOfficial
01 Jan 2021, 11:57Good day Corne, sorry to hear about the customer service you have experienced 2 month ago. We, however have no support staff working for hellopeter, so I would strongly suggest you get in contact with the correct team from the correct company during business hours so to resolve your problem. Regards
Megasurf's reply01 Jan 2021, 11:57
Official
Good day Corne, sorry to hear about the customer service you have experienced 2 month ago. We, however have no support staff working for hellopeter, so I would strongly suggest you get in contact with the correct team from the correct company during business hours so to resolve your problem. Regards
CF
Corne F's updateReviewer Update
01 Jan 2021, 12:08I didnt write this review to coax a response from you. This is to help others not make the mistake of dealing with you while expecting good service.
I sent an email to your billiing@megasurf email address about the fact that you billed me while my service was terminated 2 months ago. You can look into that and return my money please.
I sent an email to your billiing@megasurf email address about the fact that you billed me while my service was terminated 2 months ago. You can look into that and return my money please.
CF
Corne F's update01 Jan 2021, 12:08
Reviewer Update
I didnt write this review to coax a response from you. This is to help others not make the mistake of dealing with you while expecting good service.
I sent an email to your billiing@megasurf email address about the fact that you billed me while my service was terminated 2 months ago. You can look into that and return my money please.
I sent an email to your billiing@megasurf email address about the fact that you billed me while my service was terminated 2 months ago. You can look into that and return my money please.