Terrible customer service
I have been trying from September last year to get fibre installed in my area (Vanderbijl park SE6). For some reason no one is helping me. This is extremely bad customer service from your side. No other provided is as bad as you.
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Megasurf's replyOfficial
15 Apr 2021, 14:09 Good day Karen P, sorry to hear about the troubles you have experienced. Would it perhaps be possible for you to provide us with the communication that was sent to Megasurf regarding the new application? We would like to have this escalated to the proper team for investigation. Regards.
Megasurf's reply15 Apr 2021, 14:09
Official
Good day Karen P, sorry to hear about the troubles you have experienced. Would it perhaps be possible for you to provide us with the communication that was sent to Megasurf regarding the new application? We would like to have this escalated to the proper team for investigation. Regards.