Megasurf dont worry about there loyal customers...

I am a customer of megasurf for a year now, i had to pay almost R3000 for instalation and equipment because i took a 2meg advance line for R381. I upgraded my line to the 4meg advance for R750 on this line that is a 1:10 and is throtteled they did did not hesitate to upgrade my existing line to it.

Now they are runing a special on there 10meg line that has no throtteling and is 1:1 they don't want to upgrade my line. The excuse they give me is that it is for new customers only! My question is what about the loyal customer that they have and been whit them for a long time now?

I have contacted and mailed them whit no response from there side, they are more willing to lose a loyal customer than to compromise on a line and keep a loyal customer.

For me this is unacceptable and i am seriously considering to move to a new service provider!