Mega fail

I canceled my account in December 2021, after which they came to remove my equipment only in March. After all was done, they then debited my account. Why? They did not render any service because I was disconnected and I don't have any equipment to use the final month for which I paid for against my will. Their support team can easily be replaced by a online bot as they only give generic responses.

Please reconsider if thinking about using them as your ISP. I never thought I'd say this, but I got better support from Telkom.

It is also sad to see that they do not bother to respond to clients posting with complants.