AB
Arissa B

1 reviews | Active since Dec 2019

06 Mar 2020, 11:20

horrible

Terrible, Terrible. they fail to follow the correct procedure to take a debit order from my account. Then turn of our wifi without notice because they failed to update our details.

0
Replies (1)
Megasurf
Megasurf's reply09 Apr 2020, 11:42
Official
Hi Arissa,
If the client fails to have his/her details updated(clients own responsibility), you may expect disconnection due an automated system that disconnects any non paying clients.
We apologize for the inconvenience caused and further urge all clients to keep their details up to date.