HH
Hayley H
1 reviews | Active since May 2016
30 Jun 2023, 12:33
Worst experience ever
Worst experience ever
Helpful (0)
Replies (5)0
Replies (5)Meerkat's replyOfficial
30 Jun 2023, 12:36We are sorry to hear that. Can you please provide more detail to *** so we can look into this as a matter of urgency. Thanks
Meerkat's reply30 Jun 2023, 12:36
Official
We are sorry to hear that. Can you please provide more detail to *** so we can look into this as a matter of urgency. Thanks
HH
Hayley H's updateReviewer Update
30 Jun 2023, 12:43I’ve given you guys numerous opportunities to resolve my numerous complaints sent via your what’s app channel. Still it remains unresolved. Not sure if this will make a difference now. I’m worse off now than I was before going under debt review. I sold with the assumption that I would be better off going under debt review, my credit score has been severely impacted in a negative way, I’m in arrears with way more creditors than I previously was so I’m not so sure how debt review was better for me
HH
Hayley H's update30 Jun 2023, 12:43
Reviewer Update
I’ve given you guys numerous opportunities to resolve my numerous complaints sent via your what’s app channel. Still it remains unresolved. Not sure if this will make a difference now. I’m worse off now than I was before going under debt review. I sold with the assumption that I would be better off going under debt review, my credit score has been severely impacted in a negative way, I’m in arrears with way more creditors than I previously was so I’m not so sure how debt review was better for me
Meerkat's replyOfficial
30 Jun 2023, 12:46Thank you for your response. We have requested one of the managers to look into your case as a matter of urgency.
Meerkat's reply30 Jun 2023, 12:46
Official
Thank you for your response. We have requested one of the managers to look into your case as a matter of urgency.
HH
Hayley H's updateReviewer Update
30 Jun 2023, 12:51I find this hard to believe as I have previously also logged a complaint on hello Peter and to date received no feedback
After sending multiple what’s app about my frustration and disappointment also no feedback received
I received a call months later after accepting the debt review sold to me only then explaining the entire process to me, which was rather late
After escalating on numerous occasions that I was still receiving calls and sms from creditors, left all confused still no feedback received
So please understand why I find this hard to believe or my scepticism that this matter would be addressed in an urgent manner
After sending multiple what’s app about my frustration and disappointment also no feedback received
I received a call months later after accepting the debt review sold to me only then explaining the entire process to me, which was rather late
After escalating on numerous occasions that I was still receiving calls and sms from creditors, left all confused still no feedback received
So please understand why I find this hard to believe or my scepticism that this matter would be addressed in an urgent manner
HH
Hayley H's update30 Jun 2023, 12:51
Reviewer Update
I find this hard to believe as I have previously also logged a complaint on hello Peter and to date received no feedback
After sending multiple what’s app about my frustration and disappointment also no feedback received
I received a call months later after accepting the debt review sold to me only then explaining the entire process to me, which was rather late
After escalating on numerous occasions that I was still receiving calls and sms from creditors, left all confused still no feedback received
So please understand why I find this hard to believe or my scepticism that this matter would be addressed in an urgent manner
After sending multiple what’s app about my frustration and disappointment also no feedback received
I received a call months later after accepting the debt review sold to me only then explaining the entire process to me, which was rather late
After escalating on numerous occasions that I was still receiving calls and sms from creditors, left all confused still no feedback received
So please understand why I find this hard to believe or my scepticism that this matter would be addressed in an urgent manner
Meerkat's replyOfficial
30 Jun 2023, 13:33We are trying to call you but cannot get through. Please advise when the best time to call you will be. Thanks
Meerkat's reply30 Jun 2023, 13:33
Official
We are trying to call you but cannot get through. Please advise when the best time to call you will be. Thanks
