SB
Simpiwe B

1 reviews | Active since Jan 2025

01 Jul 2025, 12:21

Urgent Follow-Up on Incomplete Debt Review Removal

I am writing to express my concern regarding the debt review removal service I received from your company. While I appreciate the initial assistance which was rendered promptly, I have noticed that not all the accounts that were supposed to be removed have been cleared from my credit profile despite my having submitted all the necessary prescription and paid-up letters.

It has now been four months since the process was completed and paid for in full, yet my name remains flagged at the credit bureaus. This is causing significant inconvenience, as the unresolved accounts continue to negatively affect my credit status.

Additionally, I have sent several follow-up emails regarding this matter, but I have yet to receive any updates or responses. I respectfully request urgent attention to this issue, as I had trusted Meerkat to fully and effectively manage this process.

Kindly advise on the status of the outstanding account updates and provide a clear timeline for resolution.

Thank you for your attention to this matter. I look forward to your prompt response.

0
Replies (3)
Meerkat
Meerkat's reply01 Jul 2025, 12:52
Official
Your query has been passed onto our team. One of our consultants will be in touch shortly.
SB
Simpiwe B's update03 Jul 2025, 12:52
Reviewer Update
Good day,

Thank you very much for your urgent assistance and explanation, Your urgent responds it really help me . Thank you
Meerkat
Meerkat's reply03 Jul 2025, 13:21
Official
You are welcome.