CB
Chantall B
1 reviews | Active since Jul 2011
01 Oct 2024, 09:05
*********, UNMANNERED CALL AGENT
It is ********* to call a person who enquired about your services, tell me I have to pay R1000 my file is with them, after, I only enquired about your services.
Not at one point did I agree to Meerkat's services, I emailed and asked about the process that you follow. I received an email saying if I pay 1050 then they will proceed, I enquired about this, I did not accept it.
I was phoned more than once, track the calls, and listen to them, I not once agreed to the services. The lady phoning me this morning and being rude and assuring me that I did in fact agree on something that I enquired about, makes me scared to even ever think of using your services.
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Replies (1)Meerkat's replyOfficial
01 Oct 2024, 11:52Good Day. Thank you for your feedback. This is not in line with our customer service expectations and will be looked into as a matter of urgency.
Best regards,
Meerkat's reply01 Oct 2024, 11:52
Official
Good Day. Thank you for your feedback. This is not in line with our customer service expectations and will be looked into as a matter of urgency.
Best regards,
