EF
Eloise F

1 reviews | Active since Jul 2019

30 Jun 2021, 16:17

Meerkat Debt Review - Unsolicited phone calls (Blocked)

Meerkat debt review has phoned me once saying that they are phoning me with regards to my query to reduce my monthly payments. I explained to the agent that I did not request a call-back from them, she then proceeded to name a person which is not me, I told her that she had the wrong number and the wrong person. Someone gave my number by mistake. She apologized and the call was concluded. I received a WhatsApp message from them a few minutes later, asking me to please provide me with a date and time that would be convenient for me to talk to them about reducing my monthly debt payments. I answered them, explaining to them yet again that they have the wrong number and that I didn't request that they contact me and that they should please remove my number from their database. They then asked me "So you don't need help with reducing your payments"... So I proceeded to tell them for a THIRD time that they have the wrong information and the wrong number. I have since blocked the number but I am still receiving notifications that they are trying to call my number. I need them to please permanently remove my telephone number from their database and stop calling me.

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Replies (3)
Meerkat
Meerkat's reply30 Jun 2021, 16:22
Official
Hi Eloise. We  are sorry to hear of this intrusion. Please can you send your number, name and surname and ID number to *** so we can ensure your number is removed from our database.
Meerkat
Meerkat's reply01 Jul 2021, 09:34
Official
Good Morning. Unfortunately HelloPeter has masked your number.  Would you mind dropping us an email so we can resolve.
Many thanks
Meerkat
Meerkat's reply01 Jul 2021, 09:51
Official
***