pF
paola F

1 reviews | Active since Jun 2014

04 May 2023, 12:58

Meerkat advertise lies and ***** you money

This company is not what it advertises to be, David O'Brien needs to get his company and staff in order because he came from a reputable company and now taking advantage of people that are in financial situations by exploiting them even further, the stress and anxiety I have experienced cannot be re-imbursed, I dont know how there staff are trained but they definitely do not care about peoples livelihoods and sanity. they call on one when you are interested but they do not give you a proper explanation, they lie and months later when approached they do not assist in fixing the issue they created. I was **** to and told that my service provider contracts would not be affected, such as Vodacom etc however i have to contracts up for renewal and I cannot renew based on my affordability and now it causes an issue as I need a new phone, they are telling me they did not lie however there is a recorded call, I need answers I need help, the fact that they ****, the contract should be considered breached, to date they havent sent me my contract but continue to take my money, my creditors are still charging me interest my accounts show in arrears I dont see that they have helped me in any way.

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Replies (1)
Meerkat
Meerkat's reply08 May 2023, 11:55
Official
Your complaint is being dealt with internally and we understand our team are in touch with you.